1. Order Processing Times

Processing times depend on the product type, order requirements, customization, supplier availability, and verification procedures.

The following estimates represent the typical time required to prepare an order for shipment, not the time spent in transit.

Orders are generally processed Monday through Friday, excluding applicable holidays and supplier closures.

Processing estimates may vary due to order volume, seasonal demand, verification requirements, product availability, or custom printing specifications.

The availability information shown on individual product pages may provide additional product-specific fulfillment details.

2. Custom Orders and Proof Approval

Certain custom-printed products, including imprinted business checks, deposit tickets, envelopes, and other personalized materials, may require additional information or proof approval before production.

Customers are responsible for reviewing proofs promptly and confirming that banking information, business names, addresses, check numbering, logos, and other details are correct.

A delay in approving a proof may result in a corresponding delay in production and shipping.

3. Shipping Carriers

Choice Checks works with established shipping providers, including FedEx and UPS, as well as other carriers selected by our manufacturing or fulfillment partners.

The carrier used may depend on the product, destination, shipping service purchased, and the location from which the order is fulfilled.

Certain products may be shipped directly from our manufacturing partners. As a result, multiple items from the same order may arrive in separate shipments.

4. Shipping Rates and Free Shipping

Shipping charges are based on the product, destination, selected shipping method, and applicable fulfillment requirements.

Some Choice Checks products qualify for Free Shipping. Eligible products are identified on the applicable product page or during checkout.

Unless expressly stated otherwise, Free Shipping does not automatically include expedited services such as Second Day Air or Next Day Air.

The shipping options and charges displayed during checkout will apply to the order, subject to any necessary corrections before order acceptance.

5. Tracking and Shipment Notifications

When shipment tracking is available, Choice Checks will provide tracking details through an order notification or other customer communication.

Customers may use the carrier's tracking website to monitor their shipment's progress and estimated arrival.

Additional delivery notifications may be available directly through the shipping carrier.

Tracking information may take additional time to become active after the shipping label is created.

6. Estimated Delivery Times

Delivery transit times are separate from product processing and production times.

Estimated transit times depend on the shipping service selected, delivery destination, carrier operations, and other conditions.

Shipping estimates are not guaranteed delivery commitments by Choice Checks. Carrier service guarantees, when applicable, are subject to the carrier's terms.

Customers should order important banking and tax-season supplies early, particularly during seasonal periods of increased demand.

7. Required Signature Upon Delivery

Signature requirements help reduce the risk of unauthorized delivery or interception of sensitive financial documents.

Customers must provide an accurate delivery address and arrange for an authorized recipient to accept packages when signature service is required.

Unsuccessful delivery attempts may cause delays or result in additional carrier handling.

8. Shipping Addresses and Verification

Choice Checks primarily serves business and organizational customers.

Customers are responsible for entering the correct business name, recipient information, street address, suite number, and other relevant shipping details.

Orders to residential addresses may require additional verification and may be restricted for certain products.

We reserve the right to delay or decline orders when address verification cannot be completed satisfactorily.

9. Lost, Missing, or Stolen Packages

If a shipment appears lost, missing, misdelivered, or stolen, customers should contact Choice Checks as soon as possible.

We may review the carrier's tracking information, delivery confirmation, signature records, and other available shipment details.

When appropriate, we may assist in opening a carrier investigation or claim.

A carrier's delivery confirmation may be considered when determining the status of a shipment, but it does not necessarily resolve every claim.

Replacement, refund, or other remedies will depend on the circumstances, applicable carrier terms, our store policies, and any rights available under applicable law.

10. Damaged or Incorrect Shipments

If your order arrives damaged, incomplete, or with incorrect product information, please contact Choice Checks promptly.

When possible, retain the original packaging, shipping label, and affected merchandise until the matter has been reviewed.

We may request photographs or additional order details to investigate the issue.

If Choice Checks or an authorized manufacturer produces an order incorrectly despite receiving accurate customer information and required approvals, we will arrange an appropriate correction or replacement consistent with our policies and applicable law.

11. Order Review and Fraud Prevention

Because Choice Checks supplies business checks and other sensitive financial documents, orders may undergo verification before production or shipment.

This process may involve reviewing business identity, payment information, billing and shipping addresses, and other available verification data.

Additional documentation may be requested when needed to verify an order.

Orders that cannot be adequately verified may be delayed, declined, or canceled.

12. Shipping Delays

Shipping and production delays may occur due to:

• Severe weather or natural disasters.
• Carrier disruptions or service interruptions.
• Incorrect or incomplete delivery addresses.
• High seasonal shipping volume.
• Manufacturer production delays.
• Inventory shortages or supply disruptions.
• Order verification or proof approval delays.
• Holidays or supplier closures.

Choice Checks will make reasonable efforts to assist customers when delivery problems arise.

We cannot guarantee that every shipment will arrive within an estimated delivery window.

13. Returns and Refunds

For information regarding returns, replacements, order cancellations, and refunds, please refer to our separate Shipping & Returns or Refund Policy, where available.

Custom-printed merchandise may have additional return restrictions after production begins.

Nothing in this policy limits any remedy or protection that cannot lawfully be excluded.

14. Changes to This Policy

Choice Checks may update this policy to reflect changes in fulfillment procedures, carrier services, supplier requirements, or business operations.

Updated policies will be posted on our website with a revised date. Orders already accepted will be handled according to applicable terms and law.

© 2026 Choice Checks LLC. All rights reserved.