FAQs
Do you use MICR Toner on business checks?
Do you use MICR Toner on business checks?
Yes, we are required to use MICR (Magnetic Ink Character Recognition) tonerwhen printing the identification numbers (routing, account, and check number) at the bottom of checks. Banks use high-speed magnetic reader-sorters to process checks; using standard toner often leads to rejection, resulting in bank fees and processing delays.
- Compliance: According to the Federal Reserve and banking standards, the MICR line must be readable by magnetic equipment.
- Security: MICR toner contains iron oxide, which is required for magnetic detection and provides added security against fraud.
- Alternatives: If you use pre-printed check stock (where the account info is already printed with magnetic ink), you do not need to use a special MICR toner for the rest of the check text (date, amount, payee).
- Risk of Non-Compliance: Using standard toner can result in checks being returned, manual processing fees, or rejected payments
How strict is Choice Checks Ordering policy?
How strict is Choice Checks Ordering policy?
We are a Business to Business company.
We exam all orders very strictly. Due to possible fraud, Choice Checks does have the right to cancel/refund an order. Theirs several reasons why an order may be canceled.
Ordering
What happens if i receive my order and its wrong?
What happens if i receive my order and its wrong?
We will look into it and see why. Choice Checks will reprint the order free of charge if it's a printing mistake.. We try to prevent any mistakes by always providing a proof for accuracy and the information you provided during the order process.
How do you place orders with Choice Checks
How do you place orders with Choice Checks
With all of our business checks/deposit products, please place all orders on line.
How do I place a re-order?
How do I place a re-order?
Login to your account, and you can view the previous orders and re-order. You can even email us and we'll create the order, send you an invoice for payment before we process the order.
Do you provide proofs for imprinted items?
Do you provide proofs for imprinted items?
Yes. All of our business checks have the option for a proof. The proof will be generated in 1-2 business days, (custom checks can take longer). After your approval, we'll print/ship your order.
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Imprinted Items are non refundable or returnable. If you placed an order for blank checks in bulk, The full batch must be returned. (Ex... you buy 1000, cant refund 500)
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner. Contact us and we'll be glad to help as were very responsive.
Shipping
What shipping carrier does Choice Checks Use?
What shipping carrier does Choice Checks Use?
We use FedEx and UPS. For security reasons, we do require imprinted checks to have a required signature.
What countries do you ship to?
What countries do you ship to?
We currently ship to the United States only.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
We will email you when an order has been shipped, when its out for delivery, and its delivered.
Returns and Refunds
What is our refund policy?
What is our refund policy?
Imprinted items are non refundable.
Other paper products that are blank can be refunded. If you purchased 1000 qty, the full 1000 Qty must be return. No partial refunds. You will be responsible for shipping fee back to our warehouse. Please contact us before returning an item for RMA number.
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
